Monitoring & Reporting

From server room temperature to antivirus functionality, IT teams must keep track of numerous processes, applications and system parameters to prevent potential issues. While critical components like servers require 24×7 monitoring, other resources may only need periodic checks based on past experience and reporting data. IT monitoring ensures there’s always an eye on all components, processes, and applications that are essential for security or critical to system stability. Whether hardware or software, all components must work together seamlessly to keep business operations running smoothly. Monitoring software provides a comprehensive overview of your IT landscape, continuously tracking predefined parameters and sending alerts whenever anomalies occur.

Effective monitoring enables IT teams to detect risks early and take preventive action before problems escalate. One leading solution in our portfolio is Paessler’s PRTG Network Monitor, which provides real-time monitoring of server and network services as well as local resources. The software works through monitoring sensors, which can be configured in advance to track specific metrics at set intervals. When an issue arises, the system issues alerts via e-mail, SMS or push notifications—allowing IT staff to react immediately. Paessler’s solution can also measure ambient temperature and humidity, and in Industry 4.0 environments, it can even monitor legacy industrial machines with BUS systems or hospital equipment. After all, a monitoring solution must take a holistic approach to effectively detect potential IT issues.

Monitoring software should not only detect and report issues but also log them in a database. This is critical for long-term stability, as recorded patterns of failures or performance fluctuations can provide valuable insights into root causes. As with remote maintenance, data security is also a key consideration in IT monitoring. At Bechtle, we offer a wide selection of monitoring solutions from leading providers such as Symantec, SolarWinds, Paessler and 8MAN, as well as LogPoint for log management, log analytics and SIEM—including solutions for non-IT systems.

8MAN offers a specialised solution for managing access rights, with additional security monitoring features that allow businesses to track user interactions with sensitive files.

LogPoint is a European-developed SIEM (Security Information and Event Management) solution—a next-generation reporting method that is set to become a legal requirement. Instead of using sensors, SIEM solutions analyse and normalise log files generated by all computer-controlled systems. LogPoint enables businesses to enhance information security, gain operational insights, and strengthen application security—providing full control for uninterrupted business operations.