Poly EncorePro series headsets are a perfect choice for traditional and in-house contact centres. For use with a desk phone or PC/notebook Three wears to wear: Headband, ear hook and neckband SoundGuard technology protects you from sudden loud noises and limits the average noise exposure Headset weight: 32 g (headband), 22 g (ear hook), 24 g (neckband) Includes: Headband, ear hook, neckband, lapel clip, soft bag Connecting the headset requires a connection cable OR amplifier Neither option is included and both must be ordered separately. Please note that the required connection cable varies by phone. Please specify your phone model to enable us to provide the correct cable. The amplifier does not require an additional connection cable. Please note: We recommend using Poly Lens software with this product. This enables central management of video devices, headsets, phones and webcams. Other benefits: - Custom device settings - Always the latest firmware - Easy troubleshooting tool - Fast device integration - Dashboard layout with intelligent news feed