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Poly SYNC 20 & P5 1Y Plus Service

Name: Poly SYNC 20 & P5 1Y Plus Service
Brand: Poly
SKU: 4533502
Availability: OutOfStock

Application: Video conference systems - Duration: 1 year - Service type: Advance exchange service - Included service: Hotline support, Software updates, Software upgrades, Technical support, Video-based expert support, Advance parts replacement, Access to online support tools - Response time: Next business day... more

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The Plus Service includes the following:
 
- Software upgrade and updates
- Spare part service - Next business day
- Access to Poly Online Support Centre
- Technical escalation support
- 24 x 7 technical phone support
- Priority technical support
- Ecosystem Cloud Partner (ECPS) support
- Network diagnosis tests, e-mail notifications
- Discount on Professional Services
- Poly Lens premium features
- Enhance support calls with live video diagnosis
 
Duration: 1 year
 
The service can be extended.

Poly SYNC 20 & P5 1Y Plus Service

Product
Product type	Warranty option
General
Application	Video conference systems
Performance
Duration	1 year
Service type	Advance exchange service
Response time	Next business day
Service level	24 x 7
Included service	Hotline support, Software updates, Software upgrades, Technical support, Video-based expert support, Advance parts replacement, Access to online support tools
Version
Version	Europe

Poly SYNC 20 & P5 1Y Plus Service

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