Zebra OneCare Essential 3-year service extension for the ZQ600 series - For maximum protection: Coverage for accidental damage; normal wear and tear; 8 x 5 live-agent phone support; 3-day repair turnaround time; LifeGuard Android security updates Depot turn-around time: Replacement device shipped on same day 24 x 7 technical live support Return shipping: Next workday Incl. OS updates (online access) Incl. LifeGuard Android security updates. Comprehensive coverage (incl. manufacturing defects) Incl. Comprehensive Coverage. Does not cover charging stations Replacement device pool, device commissioning (application and configuration management) *Cloud-based access to repairs, technical support, contracts, LifeGuard reports and much more. Please note: - Service agreement must be activated within 30 days of device purchase - For printers that have been installed, but which do not have a service agreement.