Please note: We recommend the Poly Plus Service for this product.
The Plus Service includes the following:
- Software upgrade and updates
- Spare part service - Next business day
- Poly Online Support Center access
- Technical escalation support
- 24 x 7 technical phone support
- Priority technical support
- Ecosystem Cloud Partner (ECPS) support
- Network diagnosis tests, e-mail notifications
- Discount on Professional Services
- Poly Lens premium features
- Enhance support calls with live video diagnosis
The service can be extended.
Please note: We recommend using Poly Lens software with this product.
This enables central management of video devices, headsets, phones and webcams. Other benefits:
- Custom device settings
- Always the latest firmware
- Easy troubleshooting tool
- Fast device integration
- Dashboard layout with intelligent news feed
