Zebra OneCare Essential 3-year warranty extension for ZT200 - Basic Assurance with simple and transparent device management: Depot turn-around time: 3 business days from depot receipt Live-agent technical support: Mon - Fri, local business hours Operating system updates (access online) incl. LifeGuard Not comprehensive: Only failure coverage. Accidental damage and print heads excluded. Please note: - Service agreement must be purchased within 30 days of device purchase