HP - Post warranty
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Keep your HP devices running longer. Protect productivity beyond warranty.

With longer refresh cycles, rising hardware costs, memory shortages, and increasing pressure on IT teams, replacing devices isn't always the best or fastest option. HP Post-Warranty Care Packs help you extend the life of your existing HP fleet while protecting your business from costly downtime.

Customers can purchase Post-Warranty Support up to 90 days before or 180 days after coverage expiration.

 

New: HP now offers both 1-year and 2-year Post-Warranty Care Pack options, giving you greater flexibility to align support coverage with longer device refresh cycles. Previously, post-warranty coverage was only available for a single year.

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Why extend instead of replace?

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Longer refresh cycles

Many organisations are extending PC refresh cycles beyond the traditional three-year window.

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Rising hardware costs

Escalating prices make it harder to justify replacing devices that still get the job done.

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Memory shortages

Global shortages and supply constraints can delay new device availability.

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Pressure on IT teams

Lean IT teams are expected to do more with less – supporting more devices and users.

The business benefits of HP Post Warranty Care Packs.

  • Extend device life
    Get more value from your existing HP devices and maximise your technology investment.
  • Reduce downtime
    Fast, reliable support helps resolve issues quickly so employees can stay productive.
  • Ease IT burden
    Free up IT resources with expert support and proactive issue identification.
  • Lower unexpected costs
    Avoid surprise repair expenses and protect against costly disruptions.
  • Support anywhere
    Onsite and remote support options available wherever work happens.
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HP - Post warranty FAQ
Frequently Asked Questions.
When can Post-Warranty Support be purchased?
Why renew if devices are still working?
Will this replace our internal IT team?
Is support available for remote employees?
When can Post-Warranty Support be purchased?

Coverage can typically be added up to 90 days before warranty expiration and up to 30 days after expiration.

Why renew if devices are still working?

As devices age, the likelihood of performance issues and component failures increases. Maintaining coverage helps reduce risk and unexpected costs.

Will this replace our internal IT team?

No. Post-Warranty Support is designed to complement internal IT resources by helping reduce support workload and accelerating issue resolution.

Is support available for remote employees?

Yes. Support services are designed to assist employees wherever they work.