Zebra OneCare Essential 3-year service extension for the ZT400 series - Basic assurance: Coverage for accidental damage; normal wear and tear; 8 x 5 live-agent phone support; 3-day repair turnaround time; LifeGuard Android security updates Depot turn-around time: 3 business days from depot receipt Live-agent technical support: Mon - Fri, local business hours Return shipping: Standard shipping included Incl. OS updates (online access) Incl. LifeGuard Android security updates. Comprehensive coverage (incl. manufacturing defects) Service must be purchased within 30 days of device purchase date. *Cloud-based access to repairs, technical support, contracts, LifeGuard reports and much more.