Introduction to the HP Workforce Experience Platform.
The HP Workforce Experience Platform provides IT departments with a central overview and control of their digital infrastructure. It processes and analyzes data from devices, applications, and work environments, enabling IT teams to make informed decisions. The goal is to identify problems early on, promote employee productivity, and minimize IT costs at the same time.
The platform is available in three different editions to meet the individual requirements of companies. All details can be found in this datasheet.
PDF Download
Additional services, such as endpoint security or collaboration solutions, can also be flexibly integrated.
How it works and advantages.
The platform combines various key technologies to address a wide range of requirements:
- Monitoring and proactive management
Analytics data gives IT teams a complete overview of devices, applications, and digital work environments. Problems are identified before they impact work.
- Automated problem solving
Routine tasks and frequently occurring problems such as software errors or performance issues can be solved automatically. This reduces the workload for IT staff and provides quick solutions for users.
- Improved basis for decision-making
Through continuous monitoring and data-driven reports, companies can implement measures based on objective findings.
- Employee feedback and adaptation
Surveys and feedback tools can be used to identify employee needs and implement targeted improvements.
Particularly noteworthy are the platform's security certifications (ISO27001, ISO27701, SOC2 Type2), which make it a reliable and secure solution for businesses.
Specific areas of application.
One use case is the early identification and resolution of IT problems. Suppose an employee is working from home and is experiencing performance issues with their computer. With the help of the WXP platform, the IT department can proactively identify and resolve the problem without the employee having to take any action themselves.
Another example is the planning of device renewals. Instead of performing blanket updates, the platform allows for an in-depth analysis of current usage and identifies potential for optimization in hardware use, for example through more targeted purchases.
