Service Desk – Always at your side.


When your business’s workflow is interrupted, it can mean a lot of time and money lost. The Bechtle Service Desk helps you with any questions you may have or problems you may face.


The remote shared service desk guarantees first-rate solutions expertise and short response times.


Disruptions and user requests for standard applications and printers, as well as problems with roaming users or hardware are quickly assessed and solved.

Questions about the Bechtle Service Desk?

Get in touch. We’re happy to help.

Phone:   +43 5 7004 0




Your benefits:

  • Central point of contact via phone, mail and ticket system for all reports.
  • 9x5 1st level support available
  • Additional IT experts in 2nd and 3rd level support
  • Remote support also available
  • Affordable due to shared approach
  • Monthly reports ensure transparency
  • Highest quality due to standardised ITIL processes
  • Service Level Agreements (SLAs) set in contracts
  • Service performed from Bechtle locations in Austria
  • Languages: English and German

Optional Services:

  • On-call service
  • When it comes to specialist know-how, we can fall back on the knowledge in the Bechtle Group