Licence Compliance in Practice

- Licence compliance / documentation: - Copyright / legal aspects / internal vs licence audit - Licence deployment scenarios / owner (IT hosting / outsourcing) - Contract management / licence verification management - Licence verification? - Recommendations for reducing complexity - Potential pitfalls (incl. missing authorisation concepts / usage rights coupled with active software maintenance / migration to new versions /...) - Challenges and solutions for determining SW and services installed and used - Pragmatic approach to structuring trackable licence documentation - Licence management / Software Asset Management (SAM) processes (best practice) - Overview of SAM processes and roles, their responsibilities and tasks for SMEs - Integration of SAM sub-processes in IT Service Management processes according to best practices - Recommendations on reducing workload - Automation options - Outsourcing licence management sub-processes / Licence Management as a Service - Overview of market-relevant SAM tools - Consideration of basic SAM tools and services capabilities - Marketing vs practice - Requirements and recommendations for successful implementation