The Business Value of Microsoft Surface: A recent study by IDC
by Maybelline Middleton
In today's fast-paced digital landscape, equipping employees with the right technology is more than a necessity—it's a strategic advantage. The latest research by IDC, sponsored by Microsoft, delves into the business value of Microsoft Surface devices, highlighting their impact on productivity, IT efficiency, and overall cost savings. Modern workplaces face the challenge of balancing rapid innovation with operational efficiency. Generative AI (GenAI), shifting workplace priorities, and cybersecurity threats add complexity. Premium PCs like Microsoft Surface enhance collaboration, streamline workflows, and provide cutting-edge security features. IDC's research shows that Surface devices offer significant value over other Windows-based PCs.
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Key Findings
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1. Enhanced Employee Experience:
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Productivity Gains: Surface devices improve productivity by optimising the use of Microsoft 365 Copilot and other GenAI tools, resulting in an average of 18.8 hours of increased productivity per device per year.
- Mobility: Lightweight design, strong security, and high-resolution screens make Surface devices ideal for mobile workers, contributing to 13% higher productivity gains through mobility.
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2. IT Efficiency:
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Device Consolidation: Surface devices replace multiple other devices, reducing overall spending on device purchases by 14%.
- Ease of Deployment: Integrated solutions like Microsoft Intune and Autopilot enable seamless and timely deployment, saving 21% staff time and reducing errors.
- Management and Security: Surface devices offer robust security features and streamlined management, requiring 25% less staff time for management and security.
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3. Cost Savings:
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Residual Value: Surface devices have a 36% higher residual value than other Windows-based PCs, contributing to overall cost savings.
- Energy Efficiency: Lower energy consumption results in 21% savings on energy costs.
- Reduced Accessory Needs: Strong functionality limits the need for additional accessories, saving 62% on accessory costs.
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Surface devices align with broader market trends such as GenAI, hybrid work, and cybersecurity, making them a strategic choice for organisations compared to other Windows-based PCs. IDC's analysis demonstrates that Surface devices offer significant value, leading to device-related cost savings, staff efficiencies, and higher employee productivity. Investing in Surface devices translates to three-year average benefits of $3,780 per device, making them a worthwhile investment for forward-thinking organisations.
You can read the full white paper here. Please speak with your Bechtle Account Manager to find out more about the Microsoft Surface portfolio.