Bechtle Helpcenter

Bechtle Help Centre.

Shopping basket

All the functions your shopping basket offers explained.

Your shopping basket contains all the products and services you wish to buy. You can easily add products via the product or manufacturer no. directly to your shopping basket and even import product lists as an XLSX file.
Yes. When you're logged in, you can save your current shopping basket as a quote. You can access your quotes under the heading 'Products & Purchasing' in your account. You can print your quote or submit an order at any time.
Of course. Simply open your shopping basket, click on 'ADD ITEMS' and enter one or multiple items separated by commas. You can also add the same product multiple times if you need to assign different cost centres/item notes to each item.
In your shopping basket, click on 'ADD ITEMS'. You can import multiple items into your basket at once using the XLSX template file available via the 'IMPORT ITEMS' drop-down box.
Find answers by topics.

What type of content does our platform offer and who can shop at Bechtle.


Where you can find your order history, track, cancel or modify current orders, and set order limits for users.

Shipping and delivery

Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.


Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.


Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.

My account

All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.

Shopping basket

All the functions your shopping basket offers explained.

Returns and refunds

Need to return a product? Find out how here.


All the ways to get in touch with us for personal advice and things to know about our online advice service.