APC 1-year Advantage Service NBD

For APC Smart-UPS RT 8/10 kVA Service in the third year: . - 1 year repair service and technical support via telephone - Next-business-day on-site service during normal working hours (8×5×NBD) - Incl. replacement parts, internal batteries, travel expenses and labour . Please give the following details in your order: - UPS system (APC reference no.) - UPS serial no. - Device location and contact person