Bechtle Helpcenter

Bechtle Help Centre.

Are there more advanced e-procurement features for large accounts?

Yes, there’s a whole array of attractive features. Large organisations can seamlessly integrate their own procurement systems and market places with via PunchOut/OCI using industry-standard procurement interfaces. This also allows us to offer customer-specific static catalogues on our platform. Also, supports product classifications in accordance with national and international standards, as well as legally sound, digital document streams including XML invoices.

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What type of content does our platform offer and who can shop at Bechtle.


Where you can find your order history, track, cancel or modify current orders, and set order limits for users.

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Find information on delivery times, delivery notes, shipping addresses, shipping costs, and tracking.


Everything you need to know about comparing products, managing shopping lists, finding optional or required accessories for a product or different product models, placing your order, and more.


Information on payment options, online payments, vouchers, invoices and managing your invoice addresses.

My account

All there is to know about managing your data and account settings, users, shopping lists, authorisation flows, addresses, cost centres and payment methods.

Shopping basket

All the functions your shopping basket offers explained.

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Need to return a product? Find out how here.


All the ways to get in touch with us for personal advice and things to know about our online advice service.