ISO certifications – The foundation for collaboration and continuous improvement.
Standards that enable collaboration and drive progress.
At Bechtle, we leverage structured and transparent processes to build and maintain sustainable relationships with customers, partners and colleagues. The standards for which we are certified form an important foundation, ensuring that our information security, quality and environmental processes meet national and international requirements. At the same time, we do not view certification as an end in itself, but as a starting point for further development.
Collaboration moves us forward.
Within Bechtle, we work closely with other Bechtle entities in the Netherlands and Belgium, as well as with our parent company, Bechtle AG. This group‑wide collaboration ensures consistent standards, a uniform way of working and economies of scale, while still allowing room for local implementation—combining international strength with local commitment and avoiding the need to reinvent the wheel.
Continuous improvement and the integration of quality and environment.
Continuous improvement is embedded in the way we work, with regular measurement, evaluation and adjustment enabling us to continuously optimise our processes and services. We do this through audits, organisational feedback and satisfaction surveys. Quality and environmental management are increasingly interconnected—a development also reflected in society at large—allowing us to strengthen our effectiveness and achieve sustainable results for customers, employees and the organisation as a whole through an integrated approach.
Employees and customers in the spotlight.
Measuring and improving customer satisfaction is an ongoing process, complemented by a shift from periodic surveys towards a more continuous approach that enables us to respond more quickly to market developments. Employee satisfaction plays a key role in this, as actively gathering feedback and implementing improvements help create a working environment in which people can develop and collaborate with enjoyment towards a stronger future. After all, satisfied employees are the foundation for satisfied customers.
Environmental and social responsibility.
In the area of environmental responsibility, we go beyond what the standards require, actively focusing on reducing our environmental impact—for example by using energy and mobility more consciously and by working with environmentally responsible partners. Corporate social responsibility (CSR) is also a key area of focus, with an integrated approach to quality, environment and social responsibility enabling us to create sustainable value for our customers and for society.
Contact.
Do you have questions about our certifications, our way of working or our focus on quality and sustainability? Get in touch with Loes Lageveen, Quality & Sustainability Manager at Bechtle Netherlands.
