The Monitoring & Dispatch Service from Schneider Electric / APC is a warranty upgrade that offers efficient and affordable support in the event of unexpected problems, combines efficient and affordable 24/7 expert monitoring by Schneider Electric Connected Services Hub with on-site support by authorised personnel, proactive exchange of UPS' and, if necessary, network cards and batteries on-site Incl. parts, labour and travel costs in the case of maintenance. Please note: APC SmartConnect or network management card (NMC) required!