Challenge.

Comprehensive IT support provided by Bechtle at Gietz AG.

Everything new and modern? At Gietz AG, that's not a question, it's a fact. But then everything changed—the previous service provider responsible for the IT infrastructure was no longer available from one day to the next. A solution had to be found quickly. Gietz wanted to use this challenge as an opportunity to standardize its existing, sprawling IT system. The specialist in finishing and punching machines wanted everything from a single source, with one contact person, one point of responsibility, and as few interfaces as possible.

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Solution.

Bechtle took over IT within 14 days – quickly and easily. Bechtle had already supplied the HP clients to Gietz. A Bechtle service engineer with in-depth knowledge of HP was always on site. It was therefore only natural that Bechtle would also take over all IT support for Gietz AG as a trusted advisor: direct support and uniform components from Hewlett Packard on a new, clean system. It was clear to everyone involved that Bechtle would first have to assess the current situation and then migrate it to a modern network infrastructure with HPE Aruba switches and server components from HPE. Everyone was also aware that Bechtle would have to replace all access points and printers with new devices from HPE and HP. In a nutshell, Bechtle replaced the entire IT infrastructure, including a modern backup system based on Veeam. Since then, Bechtle's 360° service package has ensured smooth operations: with 360° maintenance, Gietz no longer has to worry about regular updates. The Bechtle Service Manager reports every six months on tickets, projects, and expenses. Bechtle identifies problems for Gietz early on with 360° monitoring. And 360° Backup Control ensures that all data backups have been completed correctly. This means that everything at Gietz is always up to date and secure. And the company no longer has to worry about it itself. 

 

Bechtle transformed our IT from a wild field into a mowed green lawn – a complete modernization. This involved standardizing various virtual machines and our proliferation of applications and operating systems. In addition, Bechtle's support services brought a certain degree of automation to the company, ensuring that our IT always remains up to date. Everything went very quickly and smoothly. One positive factor was certainly that Bechtle already had experience with our infrastructure and knew it well.

Daniel Sund, COO, Gietz AG

Business benefits.

  • Greater partner collaboration: Bechtle is there for you, ensuring structured and close cooperation.

  • Predictable IT costs: Transparent and billed monthly.

  • Relief for those responsible: Because Bechtle takes care of IT, Gietz can focus on its core business.

  • Greater security: All HP, HPE, and HPE Aruba hardware is monitored by Bechtle and always kept up to date with the latest patches.

  • Simpler client management: Because the computers are managed via Microsoft Intune and updates are rolled out centrally.

  • Zukunftsorientierte Lösung: Through complete modernization of the IT infrastructure – new, scalable, and future-proof.

Partner.

 

About our customer Gietz AG.

Flat foil stamping, relief engraving, blind embossing, hologram transfer: For decades, Gietz has focused on four areas of technology: flat foil stamping, relief engraving, blind embossing, and hologram transfer. Gietz foil stamping machines are known worldwide in the printing industry as unrivaled top-of-the-line products made by professionals for professionals. Gietz is also a reliable partner in the security industry. Gietz machines can fully demonstrate their flexible range of capabilities when applying OVDs to banknotes, official documents, and in the area of brand protection. Gietz is represented on every continent and in all major industrialized countries. gietz.ch