Our client wanted to digitize and centralize technical modification requests for their machines to simplify and speed up the process. In response, our experts implemented an automated validation workflow between departments, ensuring complete traceability of the process. This allows each step to be tracked precisely. To improve interdepartmental collaboration, we developed tools that streamline communication and optimize coordination. Finally, we designed an intuitive interface suitable for all internal users to ensure quick and efficient adoption.
The solution.
To meet our client’s needs, our experts designed a customized solution based on Microsoft Power Platform technologies (PowerApps and Power Automate) and SharePoint Online, already used by Posalux. An in-depth study of the requirements identified the roles, validation steps, and technical constraints, and then modeled the end-to-end process. The solution includes functional and technical analysis, data modeling and the creation of SharePoint lists, the development of the PowerApps form with user role management, the configuration of Power Automate flows for sequential validation, as well as testing and post-delivery adjustments to ensure the quality and efficiency of the solution. Project management was carried out both from Bechtle’s offices and on-site at Posalux, ensuring close collaboration and successful implementation of the solution.
I’ve always had great experiences with the Bechtle teams—their reputation matches the quality of the projects they deliver. For this project, the choice was obvious: among the potential partners, only Bechtle met our expectations. We started with a simple Word document, which Bechtle’s experts transformed into a perfectly tailored solution using Power App. The tool quickly needed to evolve, and that’s where their responsiveness really made a difference. At every stage: smooth communication, clear estimates, deadlines met. No grey areas, no unpleasant surprises—just precise, transparent, and efficient support.
Raphäel Paroz, IT Manager, Posalux
Benefits.
Improved tracking of modifications | Enhanced quality |
Increased productivity | More efficient process handling |
«Since the form was implemented, everyone can submit improvement suggestions. We now have real traceability, better tracking… and it shows: quality is improving, processing is smoother, and we’re gaining in productivity.»
«If I had one piece of advice in hindsight, it would be to really take the time to define a solid set of specifications from the start. Not just a Word form, but a true workflow analysis. Even if the project seems simple at first, you need to go deep—map out the data flows precisely, understand internal needs. It’s essential to know your own process well before handing it over to a partner. A good framework upfront avoids many surprises later. Fortunately, the Bechtle teams guided and advised us well to ensure the success of this strategic project. » Raphaël Paroz
Partners.