Bechtle and LogMeIn Rescue Logo

GoTo is one of the world's leading providers of IT support and IT management software. With LogMeIn Rescue, GoTo has developed remote support software that enables real-time problem diagnostics without the customer having to install anything. Watch our webinar to see how the latest features in LogMeIn Rescue from GoTo can revolutionise your IT support processes. Our experts will show you in a practical way how you can use innovative tools to shape the IT support of the future.

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Agenda.

Your highlights at a glance:

  •     Next-generation AI-powered support: Automated workflows and intelligent analyses shorten processing times and significantly increase the first-time resolution rate.
  •     Maximum security for your networks and end devices: Find out more about new protection mechanisms such as IP and device restrictions and PIN code validation.
  •     Seamless communication without language barriers: With the integrated real-time translation tools, you can support customers worldwide in their local language - without additional effort.


Register now and rethink digital support processes!

📅 Date: 17 July 2025

📅 Time: 11.00 - 11.40 a.m.

📅 Location: Online - participate conveniently from anywhere

📅 Target group: Helpdesk managers, support managers, system architects, Bechtle consultants, CIOs, CTOs

 

Speaker.

Tanja Schwarz

Tanja Schwarz

Team Lead Account Executives - Enterprise Customer Growth, GoTo

For over 15 years, Tania has been a trusted advisor to corporations and organisations with increased security and integration needs in the analysis, POC, transformation and implementation of IT support & IT management tools. Expertise from a variety of different use cases and industries.

Soeren Pareigis

Sören Pareigis

Remote Work & Support Ninja, Regional Partner Manager, GoTo

With over 12 years of project experience from IT support to AI-supported helpdesk and self-service portals, Sören is responsible for the transfer of knowledge to the GoTo partner network: This includes service integrators, MSPs & software consulting.

Picture of Sebastian Pintea

Sebastian Pintea

Senior Solutions Consultant, GoTo

As a Senior Solutions Consultant, Sebastian has been working directly with partners and customers for many years and is responsible for the recording of technical requirements, implementation aids and the development and realisation of project plans (POC, roll-out). With his technical expertise, he creates customised solutions and contributes to extended application possibilities.

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