Monitoring – The best way to prevent failure.

Smooth data centre operation requires monitoring. But issues often go unnoticed or are only recognised when it's already too late. Fixing them takes a huge amount of time and expense and means employees can't focus on core tasks.

Bechtle Service Monitoring provides 24/7 surveillance for individual IT system components right through to complete IT infrastructure environments by comparing pre-defined values from the customer’s system to recorded levels. Any change in the monitoring status triggers a message to the customer’s IT staff or the Operations Centre requesting further attention.

Your benefits:

• Proactive resolution of potential IT failures
• Prevent costly downtime and loss of productivity
• More time for strategic solutions and projects
• High-availability monitoring solutions for up to 24/7 surveillance of your IT infrastructure
• Monthly reports ensure transparency
• Regular service review meetings
• On premise version: Provision and operation of a physical on-premise management server in the customer network, including all required licences
• Hosting version: Provision and operation of a virtual management server in the Bechtle data centre, including all required licences

Optional services:

• Addition of operations centre
• Customised monitoring solutions
• Addition of extra standard and customer system verification
• Can be combined with other managed IT Services