Achenbach Buschhütten GmbH & Co. KG

Achenbach Buschhütten GmbH & Co.KG – Well structured and prepared for anything: IT emergency manual keeps Achenbach safe.

Wafer-thin aluminium foils – rolled and precisely cut – are used in many areas: packaging, batteries and electronics. They are manufactured using machines and systems from Achenbach Buschhütten. The world's leading supplier of equipment for flat rolling non-ferrous metals relies on maximum precision – including in IT and the now clear structures for emergencies. Together with Bechtle, the machine manufacturer from the Siegerland region developed an IT emergency manual for this purpose – including restart plans, communication strategies and role allocations. A manual that makes emergencies plannable.

Project details.

Services

Security

Industry

Manufacturing

Company size

250 – 1,500 employees

Challenge.

A clear course of action, even in an emergency. Achenbach Buschhütten wanted to be prepared for all critical IT scenarios – from power outages to ransomware attacks. The goal was not only to survive emergencies, but also to be able to respond to them in a structured and targeted manner. To this end, a central manual was to be created that defined all roles, processes and communication channels. A reference work that could be used immediately if systems failed, servers were attacked or remote locations lost access. Achenbach wanted a well-thought-out system – individually tailored to the company, with clear responsibilities and practical plans.

We have overcome many challenges since our company was founded in 1452. Now, with our IT emergency manual, we are also prepared for challenges on the digital level. Writing such an IT emergency manual is no small feat and requires a great deal of experience – this is precisely where we were able to successfully collaborate with Bechtle.

Michael Sonne, Managing Director COO&CIO, Achenbach Buschhütten GmbH & Co. KG

Solution.

In order to identify all important risks and compile appropriate measures, Bechtle and Achenbach Buschhütten are preparing intensively for defined failure scenarios and threats. All necessary workshops took place either on site at the headquarters in Kreuztal or remotely via Microsoft Teams. More than 250 risks were identified, evaluated and translated into concrete measures. Recovery plans were created for central systems such as virtualisation, telephony and the internet, responsibilities were defined and escalation paths were established. Emergency communication was also carefully considered: who informs whom and how? Bechtle documented all results in detail – in Microsoft Word and Docusnap. The result? A tailor-made IT emergency manual. At the same time, Bechtle worked with Achenbach to optimise the backup strategy. Within a few weeks, a robust manual was created that ensures the mechanical engineering company is well prepared for emergencies. And an IT security concept that inspires confidence: thanks to clear instructions for various emergency scenarios, 500 employees can now quickly resume work in the event of an emergency.

Business benefits.

Structured preparation: Ensure that everyone, from the IT team to senior management, knows exactly what to do in an emergency.
Optimised backup strategy: Through mirroring and authentication – for maximum availability.
Uniform approach: Enables standardised processes – even under stressful conditions.
Workshops as a source of inspiration: Bring expertise, structure and new perspectives to the company.
Clear understanding of roles: Ensures that escalations and communication channels work.
Documentation with Docusnap: For quick access to all information – digital and up to date.
Clear measures: Available for all scenarios and 250 risks.
Team motivation: Through external moderation with structure and experience.
Resilience for 500 employees: Makes the company crisis-proof through lower failure probabilities and faster response times.