Challenge.
When Apotheken-Rechen-Zentrum (ARZ) was looking to make its IT infrastructure fit for the future by switching to Microsoft 365, it wanted to do so during ongoing operations without any disruption and with the highest levels of data security. To make that possible, it was essential to carefully plan and coordinate communication and training with all stakeholders to ensure the transition went as smoothly as possible for all involved.
We are extremely satisfied with the collaboration with Bechtle here at management level. It was great to have a partner like Bechtle by our side that handled communication within ARZ so we could focus our full attention on the technical implementation. The M365 migration was an important step for us to remain at the cutting edge.
Jürgen Pohl, Head of the IT Data Centre, Apotheken-Rechen-Zentrum GmbH
Solution.
Bechtle was on hand to provide operational support during the migration to M365, creating a detailed project plan and ensuring that all stakeholders were kept up-to-date during the entire process. ARZ’s 140 users were gradually moved over to Microsoft 365 with Bechtle analysing the existing IT structure, developing a cloud strategy and determining governance and compliance requirements beforehand. Bechtle successfully and securely rolled out new applications, including SharePoint and Teams, thanks to training courses and intensive user support. To make sure everything went smoothly, Bechtle held kick-off events during which the employees could get to grips with the new tools. All users received complementary documents to optimally prepare themselves for the switch and Bechtle consolidated all mobile devices into a management system and carried out pilot projects to test the use of M365 before the company-wide roll out. Bechtle handled all communication, held regular coordination meetings with ARZ and made sure that ongoing operations were not impacted.
Business benefits.
- Efficient communication
Regular coordination meetings with stakeholders - Comprehensive training
Introduction of SharePoint and Teams with user support - Targeted preparation
Kick-off events and complementary materials for a seamless start - Smooth migration
Gradual transition to M365 without impacting business - Future-proof IT landscape
Modern and scalable to meet tomorrow’s needs - Optimal user integration
Integration of mobile devices and pilot projects to ensure secure use - Maximum data security
Highest data protection standards thanks to a cloud strategy and compliance