Smart Workplace

Bechtle SMART Workplace Bundle.

Additional Information.

Attractive End Devices.

Using instead of buying: There are three modern and attractive business devices from Hewlett Packard to choose from. These PCs and notebooks are among our best sellers, they fit the requirements of most business users. Make your choice and mix and match the device types.

 

 

 

 

HP ProDesk 600 Mini PC

  • Intel i5
  • 8GB RAM
  • 256GB SSD

HP ProBook 450 Notebook

  • 15,6“ Display
  • Intel i5
  • 8GB RAM
  • 256 GB SSD

HP ProBook x360

  • Notebook 13,3“ Display
  • Intel i5
  • 8 GB RAM
  • 256 GB SSD

These services are included with our end devices:

  • Provision of a replacement device on the next working day in case of defect or theft
  • Electronics and theft insurance
  • Electrical test according to DGUV-V3 incl. test badge
  • Certified data deletion upon return of device
  • Asset management with detailed reports

You already have modern end devices? You can also use the Bechtle SMART Workplace Bundle with your existing hardware.

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Microsoft 365 E3

Microsoft 365 is a complete solution for the modern IT workplace. It includes locally installable products from the successful MS Office Suite, comprehensive cloud services for collaboration and communication of your employees, as well as extensive intelligent security features to protect against hackers.

  • Word, Excel, PowerPoint, OneNote and Access
  • Windows 10 Enterprise incl. Windows Autopilot
  • Exchange Online
  • MS Teams
  • Sharepoint Online
  • OneDrive for Business
  • Power Apps
  • Microsoft Security & Compliance Center
  • Azure Active Directory
  • and a variety of other services. You can find information here.

Already have a current subscription to M365 E3 or E5 for your users? You can also use the Bechtle SMART Workplace Bundle with your existing subscription.

 

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IT Operations Microsoft 365

We take care of the setup, customization, maintenance and monitoring of M365 services for optimal use in your company. This includes among other things:

  • Creation and management of your employees identities within the Microsoft Cloud
  • Self-service for password management
  • End device management 
  • Automated software installations according to agreed guidelines
  • Updates and patches of Windows 10 and the software products included in M365 (MS Office, MS Teams, etc.)
  • Integration of customer's own software such as your merchandise management, banking program, etc. after consultation for an additional charge
  • Management of your users' mobile devices (iOS and Android)
  • Administration of Exchange Online including mailboxes, retention policies and archiving
  • Management of SharePoint Online, Microsoft Teams and OneDrive for Business for optimal collaboration of your employees
  • Multifactor authentication for secure access
  • Protection against cyber-attacks on your online services
  • Endpoint security through disk encryption
  • Real-time protection against viruses and malware
  • Filtering of spam e-mails
  • Monthly service review discussion
  • Optional online long-term backup

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Regional support team

With the Bechtle SMART Workplace Bundle, we offer an all-round package based on the latest cloud technologies from Microsoft. You receive a wide range of services for a modern IT workplace. Well thought-out and highly flexible.

With the "support" module, you also have access to the Bechtle support team (located in Freiburg im Breisgau, Germany) which will help you if something does not work. Named contact persons support you either via telephone / chat or e-mail.

  • Access to the regional Bechtle Smart Workplace service desk team
  • IT service management platform for recording, managing and monitoring your service requests
  • User support for your key users in the IT environment
  • Administrative and operational activities in the client environment (Service Requests)
  • Dedicated support access phone number
  • Provision of software tools for fast remote diagnosis and support
  • Service hours Monday to Friday, 8 am to 5 pm, excluding public holidays

The support services included for the Bechtle SMART Workplace can be individually extended by remote or on-site support for other areas of your company's IT:

 

Optional remote support

  • Additional services, e.g. execution of standard service requests
  • Ticket-based billing with ¼ hour intervals
  • Monthly, transferable support quota

 

Optional on-site support

  • Commissioning / relocation / dismantling of end devices (PCs, notebooks, printers, etc.)
  • Manual software installations
  • Individually agreed additional services
  • Monthly, transferable support contingent
  • Available in postal code region 79 (Germany), other regions on request

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