Lomnido SIAM-Broker – Optimal control of your suppliers and services.

Maximum transparency and efficiency across your service supply chain.

Do you work with multiple IT service providers? Looking for better supplier management and smoother service delivery? Lomnido SIAM-Broker gives you a central platform that automates service processes, boosts transparency, and enhances collaboration. 

Seamless service process communication with Lomnido SIAM-Broker

For organisations outsourcing IT services and working with multiple providers, Lomnido SIAM-Broker offers a powerful platform to automate process communication—improving service quality and streamlining operations.

Lomnido SIAM-Broker helps you consolidate service sourcing, streamline communication across your value chain, and enable more efficient, agile service consumption:

• Efficient supplier management – Clear processes and improved performance
• Streamlined service delivery – Fewer escalations, more stable operations
• Fast onboarding of new suppliers – Flexible, no need for custom code
• End-to-end transparency and reporting – Every process is traceable
• Automated workflows – Increased efficiency and lower operating costs
• No more finger-pointing – Clear responsibilities and fact-based control

Lomnido SIAM-Broker is far more than just another interface. It acts as the central intelligence, managing communication between systems and making your process chain smarter. Each service partner connects only to SIAM-Broker, which coordinates all communication and ensures seamless operations.

• Smart integration – Processes every request, defines parameters, and enables easy, centralised integration.
• Real-time error detection and response – Flags incorrect data immediately and acts intelligently.
• Simulation and error prevention – Pre-simulates integrations to reduce testing and accelerate go-live.

Many B2B integrations are rigid, high-maintenance, and overly complex. Lomnido SIAM-Broker is purpose-built for multi-vendor environments and delivers:

• Seamless automation of all process communication
• Centralised control of all interfaces in one solution
• Flexible supplier onboarding with no programming required
• Detailed monitoring and KPI tracking for higher service quality
• SaaS or on-premise deployment to suit your environment
• Scalable and low-maintenance – Ready to use out of the box, no costly development, easily expandable
• Long-term savings and future-proofing – Time-consuming day-to-day communication across the service supply chain is fully digitalised

Lomnido is a market leader in SIAM integrations, seamlessly connecting organisations, suppliers and partners through secure, standardised and efficient communication for maximum service quality and customer satisfaction.

Typical B2B integrations:

❌ Rigid, error-prone, and hard to scale
❌ Complex and costly to maintain (“spaghetti code”)
❌ Switching providers is time-consuming and expensive
❌ Lacking transparency and KPIs across the service chain

With Lomnido SIAM-Broker:

• Seamless automation of all process communication
• Scalable and flexible onboarding – No coding required
• End-to-end transparency with continuous reporting
• Easy troubleshooting and clear KPI management for SLA compliance
• Available as SaaS or on-premise deployment

* mandatory fields

If you’d like to know more about how we handle your personal data, please read our Privacy Policy.

Moritz Dürl
Bechtle
+49 151 70681915

E-mail

Roland Csombai
Lomnido
+43 660 2478939

E-mail

Lomnido – Take your service supply chain to the next level!