Client management – Tailored to your business.

It's impossible to imagine today's modern workplace without PCs and notebooks. As a consequence, you have to make sure they are optimally maintained and always up to date to ensure smooth business operations, and of course safeguard data in your network against theft and hardware failure.

Bechtle’s client management spans all processes associated with client systems, simply scales to your changing business needs, and covers all your desk-bound and mobile end devices for a complete peace-of-mind package.

Your benefits:

• Remote operation of virtual clients (desktop virtualisation)
• Remote operation of virtual applications (application virtualisation)
• Remote operation of software delivery systems (software deployment)
• Remote operation of client encryption environments
• Remote operation of client anti-virus solutions
• Remote application support for standard applications
• Central point of contact for all related incidents and service requests (English and German)
• Dispatching of field-service technicians or re-assignment to the vendors’ service units, e.g. for IMAC or warranty services
• Provision of standard monthly service reports
• Provision of regular service review meetings

The integration and control of mobile end devices such as smartphones and tablets present a significant challenge for businesses as it is necessary to regularly optimise the security and functionality of these devices while simultaneously protecting the enterprise’s network We offer you a Mobile Device Management solution from development to implementation and administration. Our Identity and Access Management protects your customers’ data while also enabling access to company mails from every location.

Your benefits:

• Remote operation of Mobile Device Management systems
• Deployment of downstream units
• Mobile Device Management systems Release Management
• Processing of configuration changes
• Provision of standard monthly service reports
• Regular service review meetings