If you want all your employees to work comfortably and productively, you can’t give them all the same devices. Every employee has their own needs when it comes to their IT requirements. For example, field workers who spend a lot of time visiting customers have different needs than a reception worker or a graphic designer.
The challenge is to provide every employee with the right tools to do their work as good and effectively as possible and maximise their productivity. You can easily do this if you identify IT personas within your organisation and offer equipment accordingly.
If you divide your workforce into personas, you can offer custom solutions to your employees while standardising at organisation level. A persona is a characterisation of a certain type of user.
In the modern workforce we identify three types of users: The mobile worker, the office worker, and the frontline worker. In addition to the right devices, it is also important that they have the right Microsoft 365 plan so they have access to all the apps and tools they need in their daily job.
Whether it’s a sales representative or field technician, their devices need to adapt easily to their workflows whilst maintaining connectivity and security from anywhere.
The right combination of tools:
Microsoft 365 Business Premium
OR
Microsoft 365 E3
OR
Microsoft 365 E5
Your office worker could be a team leader, administrative worker, or anything in between. Their needs are flexibility and connectivity first.
The right combination of tools:
Microsoft 365 Business Premium
OR
Microsoft 365 E3
OR
Microsoft 365 E5
The frontline worker is your employee who’s in direct contact with your customers. They are looking for productivity and efficiency in their IT tools.
The right combination of tools:
Microsoft 365 F1
OR
Microsoft 365 E3
Whether it’s a sales representative or field technician, their devices need to adapt easily to their workflows whilst maintaining connectivity and security from anywhere.
The right combination of tools:
Microsoft 365 Business Premium
OR
Microsoft 365 E3
OR
Microsoft 365 E5
Your office worker could be a team leader, administrative worker, or anything in between. Their needs are flexibility and connectivity first.
The right combination of tools:
Microsoft 365 Business Premium
OR
Microsoft 365 E3
OR
Microsoft 365 E5
The frontline worker is your employee who’s in direct contact with your customers. They are looking for productivity and efficiency in their IT tools.
The right combination of tools:
Microsoft 365 F1
OR
Microsoft 365 E3
Employees feel they are being listened to and are satisfied with their devices.
Employees have the right tools to do their job efficiently and productively.
Savings in purchasing, IT management and support by standardising your IT portfolio.
Want to learn more about personas in the modern workplace and which combination of device and 365 plan suits them best? Download our free e-book “Empower your employees with the right combination of Surface and Microsoft 365”.
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