Digitalising the finance and insurance sectors – With Cisco.
Insurance and financial institutions around the world are going to have to rethink their structures and strategies to leverage the benefits of the digital transformation. Customer behaviour is already changing and we are seeing greater demand for far-reaching digitalisation demonstrating how critical it has become to do something about it. However, as regulations become stricter and on the back of low interest rates and high cost pressures, many companies in finance and insurance industries are underestimating the trend. Not least because these kinds of digitalisation projects are highly complex and require a whole host of factors to be taken into account. One thing is for sure, however. Seizing the opportunity opens the door to new possibilities and Bechtle and Cisco can smooth the way to the digital transformation.
Head of Sales – Finance, SH Frankfurt
The benefits of digital finance products and services at a glance:
Digital business models.
Digital services.
Increased
customer satisfaction.
Real-time data analysis standards.
Digital processes.
The highest levels of cybersecurity.
Digital platform business and service offering.
Digital platform business is often condensed down to internet and mobile banking. A nice website and cool app designed for a younger audience and that’s you done with digitalisation? Unfortunately, the disruption caused by digitalisation is being vastly underestimated by businesses—especially those in Germany. There are various fintechs coming onto the market that, although they do not reinvent the wheel, do help customers simplify daily business. Several start-ups for example have developed digital banking solutions, but to be a true pioneer, you don’t just need to be quite creative. You need to have the right IT concept, too. Knowledge of Big Data analytics and multi and hybrid-cloud management as well as the right monitoring tools such as infrastructure, application performance and business performance monitoring are absolutely necessary for seamless IT architecture management, and these are fundamentally important for many innovations in the sector.
Digital platform business and service offering.
Digital platform business is often condensed down to internet and mobile banking. A nice website and cool app designed for a younger audience and that’s you done with digitalisation? Unfortunately, the disruption caused by digitalisation is being vastly underestimated by businesses—especially those in Germany. There are various fintechs coming onto the market that, although they do not reinvent the wheel, do help customers simplify daily business. Several start-ups for example have developed digital banking solutions, but to be a true pioneer, you don’t just need to be quite creative. You need to have the right IT concept, too. Knowledge of Big Data analytics and multi and hybrid-cloud management as well as the right monitoring tools such as infrastructure, application performance and business performance monitoring are absolutely necessary for seamless IT architecture management, and these are fundamentally important for many innovations in the sector.
Digital consulting.
The digital transformation does not stop at consulting, which is good as modern voice and video solutions give companies the opportunity to optimise and automate their processes. End customers also benefit from digital consulting, enabling them to access professional advice from anywhere at any time. Need to sort out a credit or loan agreement while abroad? Not a problem. Customers benefit from unprecedented flexibility, but that requires more than just a webcam. Customers want the same experience they get at their local branch, which is why a holistic and integrative approach that includes video telephony and collaboration tools has become so essential. Give yourself a competitive edge and benefit from real added value with Bechtle and Cisco.
Digital consulting.
The digital transformation does not stop at consulting, which is good as modern voice and video solutions give companies the opportunity to optimise and automate their processes. End customers also benefit from digital consulting, enabling them to access professional advice from anywhere at any time. Need to sort out a credit or loan agreement while abroad? Not a problem. Customers benefit from unprecedented flexibility, but that requires more than just a webcam. Customers want the same experience they get at their local branch, which is why a holistic and integrative approach that includes video telephony and collaboration tools has become so essential. Give yourself a competitive edge and benefit from real added value with Bechtle and Cisco.
Digital branches.
A digitalisation strategy shouldn’t be all about motivating more customers to do their business online, but rather to allow them to decide when, how and where they want to get in touch with their bank. Local branches are and will remain important for many people who appreciate personal contact, but the expectations and demands on them are rising. Create a whole new customer experience that delivers information, orientation and inspiration and combine the benefits of both worlds with Cisco and Bechtle and a digital branch.
Digital branches.
A digitalisation strategy shouldn’t be all about motivating more customers to do their business online, but rather to allow them to decide when, how and where they want to get in touch with their bank. Local branches are and will remain important for many people who appreciate personal contact, but the expectations and demands on them are rising. Create a whole new customer experience that delivers information, orientation and inspiration and combine the benefits of both worlds with Cisco and Bechtle and a digital branch.
Cybersecurity in the financial industry.
The finance and insurance sectors are frequent targets of cybercriminals with hackers attempting to steal staff, customer and corporate data. In doing so, these attackers put the integrity and trustworthiness of their victims at risk. Many financial services providers have worked for decades on their cyber risk management, but recent reports show an increase in banks saying that a cyberattack is the risk they are least equipped to deal with. Why is cybersecurity still such an issue? New digital concepts are opening the door to potential cyberattacks, which is something that must be taken into account in IT security concepts. As in other industries, cybersecurity requires an automated IT security platform, which is why it’s essential to integrate the topic into every digitalisation project from day one. Bechtle and Cisco have collaborated to develop a multi-layer cybersecurity concept specifically for financial and insurance companies to ensure long-term security.
Cybersecurity in the financial industry.
The finance and insurance sectors are frequent targets of cybercriminals with hackers attempting to steal staff, customer and corporate data. In doing so, these attackers put the integrity and trustworthiness of their victims at risk. Many financial services providers have worked for decades on their cyber risk management, but recent reports show an increase in banks saying that a cyberattack is the risk they are least equipped to deal with. Why is cybersecurity still such an issue? New digital concepts are opening the door to potential cyberattacks, which is something that must be taken into account in IT security concepts. As in other industries, cybersecurity requires an automated IT security platform, which is why it’s essential to integrate the topic into every digitalisation project from day one. Bechtle and Cisco have collaborated to develop a multi-layer cybersecurity concept specifically for financial and insurance companies to ensure long-term security.
