For Galaxy 3500/Smart VT UPS systems 40 kVA - 1-year repairs and technical support via telephone (24x7) - On-site service on the next business day during normal working hours (8x5) - Yearly preventive maintenance during normal working hours (8x5) - Remote monitoring service - Incl. travel expenses and labour - Includes replacement parts (except batteries). . This service option can be purchased up to five years after the first system start-up and no later than one year after the last preventivemaintenance. A preventive maintenance visit (WPMV) is available separately. . Please give the following details in your order: - UPS system (APC reference no.) - UPS serial no. - Device location and contact person