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Contact us now!
In a personal consultation we will answer all your questions. If you wish you can receive our e-book for free!
…with our customers…
The Digital Change of your company, the Digital Transformation of your business, the agilization of your IT - that is our mission as a Competence Center. People are at the center of our thoughts and actions. Therefore, change management is a central component of our activities in your consulting and support.
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…with the people of our Team!
As a team, we focus on diversity. Women and men, young and old, experienced and impetuous. All these differences give us the ability to deploy the best, most self-motivated people for every situation and every task.
Ready to take of with us?
#einfachmachen
Chatbot.
Your digital assistant supports employees and customers in processes that can be automated. For example it can be used, to request vacation days (in HR) or to support the IT service desk.
Business Modelling.
Is your business fit for the digital future? Have you already thought of strategies to combat new players from the startup scene and their business models in the digital world? We support you with strategic and methodical business modeling.
Projectmanagement.
Waterfall, Agile or Mix - our strengths in project management are not the certificates. We have those too, of course. But above all, our experience as project managers or project management office is bound to set you up for a strong future.
Modern Workplace.
A new device does not make new work. The workplace of the future is much more than implementation of new technology. With Adoption and Change Management and our Modern Workplace Workshops we support you to set up a sustainable Modern Workplace for all your employees.
Innovation Management.
The basis of succesful innovation management is innovation culture, which requires ability, willingness and permission. Support and empower your employees with innovation methods and culture. We are happy to support you in going through this change.
Digital Transformation.
Does this sound familiar? Your company is facing changing market conditions. We are here to accompany you in your transformation and develop a comprehensive digital strategy with you.
Digital Objectives.
Development of realistic, medium-term, even short-term "digital objectives" with added value for your business.
Digital Roadmap and Strategy.
Translate your Digital Goals into concrete initiatives - with your resources and core business in mind.
Holistic Implementation.
Advice on digital governance, managing and implementing your specific initiatives, and dealing with change and resistance by Change Management.
Value creation through new technologies by a systematic user adoption and change management.
Today, companies face the challenge that the way they collaborate and communicate in the workplace is changing faster than ever before. New collaboration tools are taking the workplace by storm.
The biggest challenge in introducing the Modern Workplace is making sure employees know what features the new tools offer and how to use them effectively in their day-to-day work. With sustainable strategic and operational change management and user adoption activities, our Digital Solutions consultants accompany you on your
Successful user adoption pragmatically and experience-oriented with the Modern Workplace business game.
With our Modern Workplace simulation game, your employees learn in a playful way how to deal individually with your organizational work situations, as well as all the tools of the Modern Workplace. Your employees will learn how to solve their digital challenges with the help of the Modern Workplace.
For productive and effective work - now and in the future!
journey to generate the full value of your transformation project.
We support you to execute your projects successfully, wether on a strategic or an operational level.
Our consulting services include strategic advice on establishing project management offices, or providing operational project office resources that will support your project manager. Furthermore, we deliver strategic advice on agile, classic and hybrid project management methods, or provide project managers from junior to senior level.
Our advice and support has an effect on many levels - directly or indirectly.
The agile Project Management Office (PMO) acts as an "agile driver" - agile project methods can be transferred to other divisions and thus support YOUR agile transformation.
Implementing a Project Office (PO) relieves your project manager and your project team.
A project coach acts as a "sparring partner" for your project manager, consulting him which method is best to finish his project successfully.
Which of the following channels provides the fastest customer service resolution?
Automation in (customer) conversations represents an essential tool in the digitization of the customer interface and contributes significantly to Digital Customer Experience and Digital Operational Excellence.
...of customers prefer messaging to voice on customer hotline
The use of virtual assistants, voice assistants and chatbots create the opportunity to personalize communication with customers, users and employees to the maximum and thus create inspiring customer and employee experiences on a large scale and thus increase the customer and user experience.
